How to make a claim

We understand that filing an insurance claim can be stressful, but we're here to support you every step of the way. Our claims team ensures a smooth and efficient process while prioritising what matters the most to you.

Personal Insurance

If your home and belongings are affected, we’re here to help you recover, fast.

Home Insurance

If your home and belongings are affected, we’re here to help you recover, fast.

Health Insurance

With Medscheme, we ensure fast, hassle-free claims for your health needs.

Marine Insurance

If your marine asset is damaged or lost, we're here to help you quickly and efficiently.

Motor & Motorcycle Insurance

Accidents, damage, or theft—we’ve got your vehicle covered, with support at every step.

Travel Insurance

Flight delays, lost luggage, or emergencies abroad, we’ve got you covered.

Why choose us for your insurance claims? 

why choose us icon

Fast & Hassle-Free Claims

Our team ensures quick settlements.

why choose us icon

24/7 Support for Emergencies

Available for travel & medical emergencies.

why choose us icon

Digital Claims Process

Easily submit claims via online forms & mobile apps.

why choose us icon

 Personalized Assistance

 A dedicated claims handler guides you every step of the way. 

Need assistance?

Call us today at 460 9200 or Submit your claim online.

assistance